Network Setup & Security
- Install a wide variety of Routers, Switches, and Wireless access points and devices
- VPN, Proxy Server and Firewall installation and support
- Custom build routers and firewall devices (Kabuki Box)
- Wide Area Network installation and support including T1/E1, ISDN, xDSL, and Cable
Server Installation & Configuration
- Install and support Microsoft Server Platforms (including Standard, Enterprise, Small Business Server, and Terminal Server)
- Install and support Microsoft Active Directory as well as perform Active Directory Migration
- Install and support Microsoft Exchange Server as well as perform Exchange Server Migration
- Install and support Citrix Metaframe and Presentation Server
- Install and support UNIX and UNIX-like systems such as Linux and BSD
- Server hardware installation and support
- RAID and Backup Systems installation and support
Personal Computer Installation and Configuration - Install and support all Microsoft Desktop Operating Systems
- Personal Computer installation and support
- Install and support Microsoft Office Productivity Suite
Onsite and remote support 5 days a week
Our technicians can help you with any of your computing needs. Many of your computing needs can be solved remotely. Heres how it works:
- You call us and describe your problem.
- We create an "online meeting" and instruct you how to connect.
- You connect to our "online meeting".
- We start troubleshooting your computer through the "online meeting".
- You are free to do other things or you can stay and watch our technician work on your computer.
- We verify all work done on your computer.
- Both of us disconnect from the "online meeting" once your problem is resolved.
Sometimes a problem is more complicated or requires that one of our technicians must be onsite to resolve the issue. The perfect example: the computer doesn't work at all! Obviously remote support won't work if your computer refuses to turn on! We have three options available to our customers for onsite and offsite computer repair.
- You can bring your computer into our shop.
- Our technicians can visit your site.
- We have a pickup and delivery service for computers that will need special attention.
Every computer problem is unique in its solution. Whether its remote support, onsite repair, or in-house troubleshooting, CNS has the tools and services to match your specific needs.